Point of View
Customer participation embedded in business processes is a key defining characteristic of the Internet. It's what Web 2.0 is all about.

Read the article Participation Marketing: A Unified Theory for E-Business Market Development  for a conceptual overview of participation marketing (requires Adobe Acrobat Reader) .

e-Definitions puts e-commerce and e-business in context and gets you up-to-speed with the latest e-jargon.

e-Business
e-Commerce
e-Tailing
e-Relationships
e-Merchandising 
e-Payments
e-Procurement 
e-Services

Content
First the weather: OK, so you think it is usually raining in Vancouver? Well, you might be right...

A Whiff of Grape for the Knowledge Age was presented to the Whiff of Grape Club in Vancouver in November 2000. The club's name refers to Napoleon's dispersal of a Paris mob in 1795 by using the army to deliver a "whiff of grape-shot." The presentation introduces the self-serve economy.

Electronic Commerce Markets & Technologies: The Effect of the Internet on Financial Transactions: A presentation to the Treasury Management Association of Canada, March 1999.

E-tailing - Retail Electronic Commerce - Threat or Opportunity for the Shopping Centre Industry? A presentation to the BC Shopping Centre Association, January 21, 1999.

HTML - The Evolving Standard for Web Information Interchange: An introductory presentation delivered at the HTML seminar at Comdex Canada West '99.